Corporate Staff

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Helen Agrelo: Executive Director of Business Operations

Helen Agrelo is the Executive Director of Business Operations for Professional Orthopedic and Sports Physical Therapy. She helped start up the now 10 location physical therapy practice in 1999. Helen's dedication and leadership has help Professional PT develop into the successful practice it is today.

After graduating with a BA in Biology and a Medical Technology degree she decided that was not the career for her and returned to her innate specialty as a medical practice manager. Her drive, determination, and good fortune, has led her to the career of a lifetime.

As the Executive Director of Business Operations, she is responsible for extensive research on new business ventures for the company. Helen has created on the job training programs such as Professional University which enabled room for advancement for other employees. She has developed the current administrative structure and always has her finger on the pulse on what will benefit and further the growth of Professional. Most recently proposing and implementing our practice management software, which successfully transitioned the company into Electronic Health Records, Helen is also intimately involved with contract negotiations with regards to both vendors & payors leading to top line & bottom line growth. She also spearheaded centralizing billing operations which has also proven to be a financial success & promoting tremendous internal business efficiencies. Her ideas, research, and knowledge continue to be part of the strong foundation for the company.

Leticia Pabellon: Director of Business Operations

Leticia started with Professional at our Midtown location in 2000 as a Medical Biller. She was recruited by one of Professional's partners, with whom she previously worked with at a reputable large NYC based hospital as a Managed Care Liaison. In 2004, she was promoted to Office Manager and assisted opening our Columbus Circle location. In 2005, she continued to assist the company expand and transferred to our Mamaroneck location in Westchester.

While maintaining her role as Office Manager in Mamaroneck, Leticia was also promoted to Assistant Regional Office Manager overseeing six practice locations. With her continued dedication and experience, Leticia is now our Director of Business Operations and is accountable for a vast number of crucial responsibilities for all of our practices. These duties include and are not limited to; credentialing and re-credentialing our providers, financial reporting, review of accounts receivables, internal IT troubleshooting, equipment leasing and many other. Conforming to the many demands of her position, she remains and continues to be an important asset to the growth of Professional Orthopedic and Sports Physical Therapy.

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Elizabeth Lopez: Director of Administration and Training

Elizabeth has been with Professional since April of 2000. She started as an Assistant Office Manager and helped open Professional's second location in Midtown Manhattan. She then proceeded to open Grand Central Station and Greenwich Village facilities as the Office Manager in each of these locations. In 2004 Elizabeth was promoted to Regional Manager for New York City. As Regional Manager she was responsible for the administration of the NYC facilities.

In 2007 Elizabeth was promoted to Director of the Administration and Training, where together with her Assistant Director, Jennifer Lopez, she created the companies Receptionist Training Program. As the Director of Administration and Training her responsibilities also include interviewing, hiring and training all of Professional's receptionists, site supervisors and authorization associates.

Elizabeth enjoys spending time with her daughter and cake decorating in her spare time.

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Jennifer Lopez: Assistant Director of Administration & Training

Jennifer began working at Professional May of 2000 where she worked as a part-time receptionist at our Midtown facility. From 2007-2008, Jennifer was promoted to medical biller and worked at the Greenwich Village office. In 2007, Jennifer received her Bachelors of Technology from New York City College of Technology. In 2009, Jennifer was promoted again to Site Supervisor where she managed and oversaw the daily functions of the front office staff as well as the authorization associate. November of 2010 saw yet another promotion for Jennifer where she was named Assistant Director of Administration & Training. Here, she helps the director of Administration and Training interview, hire and train all new front desk employees. She mainly focuses on conducting training classes for all newly hired receptionists.

Liz Rich: Director, Centralized Billing Office

Liz Rich serves as the Director of the Centralized Billing Office (CBO), which is responsible for account receivables for Professional Orthopedic and Sports Physical Therapy. She received her Bachelor of Science degree from St. John's University and has over 25 years of experience in the Medical Billing field. Liz began her career at Professional Physical Therapy in 2000 as a Medical Biller in the Queens location. After several years she was first promoted to Office Manager for the Queens facility and then became the Queens and Long Island Regional Manager. When the decision was made to centralize the billing for the company Liz Rich was the obvious choice to undertake this massive project. She oversees a staff of 20 employees within three departments of the CBO, Account Managers, Billing Associates and Payment Associates. With the help of her staff Liz, continues to strive to provide the highest level of customer service.

Jennie Gomez: Assistant Director, Centralized Billing Office

Jennie Gomez joined Professional Orthopedic and Sports Physical Therapy in March 2004 as a receptionist. She has climbed the corporate ladder throughout her employment. In a short seven months she was promoted to Medical Biller. Three years later she was given the opportunity to be the Office Manager in the Tribeca location. In November 2008 the Centralized Billing office was created. Being very knowledgeable and versatile, she was one of the top candidates for the Assistant Director position and in September 2009 she was promoted. Jennie assists the CBO Director overseeing three separate departments within the Centralized Billing Office. In her many responsibilities as Assistant Director, she continues to handle our entire New York State Health Insurance Program-The Empire Plan accounts.

Lou Petraglia, MBA, PHR: Director of Human Resources

Lou holds a BS from the University of Corpus Christi, TX and an MBA from the University of California. Lou is retired from the U.S. Navy after 20 years of service, of which 15 years was spent with the Department of Personnel in various assignments. Since his retirement Lou has held various posts as Human Resources Director with major corporations where he has formed a Human Resources Department, and implemented HRIS, Benefits and Payroll systems. In his role with Professional Orthopedic and Sports Physical Therapy, Lou is responsible for governmental compliance, Administration of company benefits, employee communications, policy and procedure, employee relations and recruiting.

Tim Gleason, Human Resources Generalist

Scott Muggeo, MS, ATC, CSCS: Director of Sports Medicine

Scott is a NATA, NYS certified athletic trainer with 14 years experience in the fields of Athletic Training and Strength and Conditioning. Scott graduated from Binghamton University where he received his degree in psychology. He earned his Masters in Athletic Training from Long Island University where he graduated with academic excellence. Scott joined Professional Orthopedic and Sports Physical Therapy in July 1999. Scott currently serves as the Sports Medicine Director supervising the company's 70 Certified Athletic Trainers and manages the 15 clinic outreach affiliations with local schools.

Scott is also involved at the Professional Athletic Performance Center where Scott is the director of the Golf Fitness program. Scott has multiple golf fitness certifications including Titleist Performance Institute Level Two Certified Golf Fitness Instructor and Medical Professional, Back to Golf and Kinetic Golf. Additionally, Scott is the Head Athletic Trainer and Strength and conditioning consultant for the New York Apple Core Junior Ice Hockey Team since 1998.

Angelo C. Marsella, MA, ATC, USAW: Assistant Sports Medicine Director

Angelo is a NATA, NYS Certified Athletic Trainer and USAW Certified Weightlifting Coach. He graduated Cum Laude from Hofstra University where he received his degree in Athletic Training. He received his Masters Degree in Applied Psychology from Fairfield University where he also worked as a Graduate Assistant Athletic Trainer. Angelo joined Professional Orthopedic and Sports Physical Therapy in May 2001 and served as the Head ATC for Roslyn High School for 3 years. Angelo served as an Assistant Athletic Trainer for the New York Dragons, Arena Football Team in 2007. In 2010 Angelo served as the Head ATC at Manhasset High School and serves as the strength and condition coach. He's currently in the Garden City facility and serves as the Assistant Sports Medicine Director, overseeing the athletic training and clinic-outreach programs.

Lynn Goff MS, ATC, CSCS, ACI

Lynn Goff MS, ATC, CSCS, ACI is an NATA and NYS Certified Athletic Trainer and NSCA Certified Strength and Conditioning Specialist. Lynn graduated from Illinois College, where she received a Bachelor's degree in Physical Education/Health. She went on to complete her Masters in Athletic Training at Illinois State University in Normal, IL. Lynn became the Head Athletic Trainer at the College of Lake County, as well as serving as Adjunct Faculty in the Athletic Training program at Trinity International University in Deerfield, IL. She also lectured extensively on fitness topics through Condell Medical Centre in Libertyville, IL. In 1999 Lynn was named the Head Athletic Trainer at Lane Technical High School in Chicago, as well as serving as the Assistant Director of Athletic Training Services for Athletico Physical Therapy.

Lynn also has an interest in fitness, serving as the Coordinator of Fitness at East Carolina University in Greenville, NC for two years, as well as Adjunct Faculty at the university. While in this position she lectured regionally on fitness and its application to recreational services. Lynn joined Professional Physical Therapy in 2004, and served as the Head Athletic Trainer at Holy Trinity High School in Hicksville, NY for five years. In 2009 Lynn became the Sports Medicine Coordinator with Professional, helping to oversee all Professional Athletic Trainers. In addition, she is an Approved Clinical Instructor through Hofstra University, as well as a Strength Coach in the Professional Athletic Performance Center.

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Paul R. Fick, MS, ATC, CSCS: Director of Marketing

Paul serves as Professional Orthopedic and Sports Physical Therapy's Director of Marketing. Graduating from Stony Brook University and then obtaining his Masters Degree in Athletic Training from Long Island University, Brooklyn Campus, Paul brings 16 years of experience in the field of Allied Health Care and Sports Medicine to Professional. He has 10 years of experience in marketing and is responsible for Professional's marketing strategy and initiatives in the Metropolitan area, including field marketing, corporate marketing, industry marketing and marketing operations functions.

In addition to acting as the Director of Marketing for Professional, Paul is also a New York State and NATA Certified Athletic Trainer and NSCA Certified Strength and Conditioning Specialist. He continues his work helping rehabilitate and coach athletes of all levels for Professional at the Professional Athletic Performance Center. He has created a dry land training program for swimmers at the PAPC, where he also serves as the Director of "Back in the Game"; an innovative program helping children with cancer and other blood disorders regain their balance, flexibility strength and overall fitness level.

Paul continues his education at local and national conferences as both an attendee as well as a speaker. He continues to lecture on the topics of athletic training and strength and conditioning as well as marketing.

Frederick S. De Nisco, MS, ATC, CSCS, TPI-CGFI L1 Assistant Marketing Director, NYC/Westchester Region

Fred is a NATABOC Certified Athletic Trainer and NSCA Certified Strength and Conditioning Specialist. He received his degree in Athletic Training and Exercise Science from Ithaca College where he also was a three year player in the Bombers' football program. Thereafter, Fred furthered his education at Indiana State University where he received his Master's degree in Athletic Training.

Initially, Fred began his tenure with Professional as a Clinical Athletic Trainer in the Roslyn location in 2004. After developing a strong rapport with patients and area physicians, Fred joined the Marketing Department in 2006. His role was to implement, develop and maintain trusting relationships with a broad referral base, specific to Manhattan and Westchester County. In 2009, his responsibilities expanded to help plan, oversee and execute all marketing strategies and ventures for Professional as well as to promote a positive patient experience.

Fred has a diverse sports medicine background. Prior to joining Professional, he served as Football/Assistant Athletic Trainer at LIU-C.W. Post for 3 years while also serving as a Part-Time Seasonal Assistant Athletic Trainer with the Baltimore Ravens Football Training staff. He has also worked with student-athletes at several areas high schools on Long Island in both Nassau and Suffolk counties.

An educator both in and outside the clinic, Fred not only continues his responsibilities as an Adjunct Professor in the Health, Physical Education, and Movement Science Department at Long Island University - C.W. Post but also lectures for various special interest groups in Manhattan, Long Island and Westchester Counties.

His clinical interests include the throwers' shoulder, speed training, athletic nutrition/supplementation and both conventional/unconventional methods of strength training. Fred remains active with Professional's Athletic Performance Center as a sports performance coach, specializing in the Golf Performance Program/Dartfish Analysis.

Though a native of northern New Jersey, Fred enjoys spending time with his family in Long Island's parks and beaches. He remains active recreationally with flag football, running and golf.

Emily Ward, MA: Marketing Coordinator Queens/Long Island Region

Emily Ward has been in the marketing department of Professional Orthopedic and Sports Physical Therapy since May of 2007. She received her B.A. in Communication from DePauw University in Greencastle, Indiana in 2004 and taught public speaking while attaining her M.A. in Business Communication from the University of Arkansas, Fayetteville in 2006. Emily has a number of years of experience working with large and small corporations alike on building effective communication strategies to improve business functions.

Emily's responsibilities as a marketing coordinator are to facilitate and build relationships between Professional Orthopedic and Sports Physical Therapy and doctors in the surrounding areas. She is based out of our Garden City office and focuses her marketing efforts in our Long Island and Queens facilities.

Devon D. Taylor, MS, ATC, CSCS, Marketing Coordinator, NYC

Mr. Taylor is a NATA Certified Athletic Trainer with fifteen years of experience. Devon was the Head Athletic Trainer for Hunter College of the City University Athletic Conference for 6 seasons and the Men's basketball athletic trainer for Pace University of the Northeast 10 Athletic Conference for 5 seasons. During his tenure at Hunter College, Devon was a member of several student leadership committees and also worked with the National Collegiate Athletic Association. Devon is also a Certified Strength and Conditioning Specialist with 10 years of experience. He currently, coaches at the Professional Athletic Performance Center working with many athletes, ranging from ages 10 through high school.

Devon received his undergraduate degree in Biology from Morehead State University of Kentucky and attained his Master's Degree in Athletic Training from Long Island University of Brooklyn. In addition to his clinical experience, he is an adjunct professor for Pace University; teaching Health and Wellness as well as an adjunct professor for Long Island University, Brooklyn Campus, in the Athletic Training and Sports Sciences Graduate Athletic Training Program. In the past 3 years Devon has been a guest lector for the Public School Athletic League's annual coach's meetings, speaking on topics ranging from "Common Running Injuries" to "ACL Prevention Protocols for Female Athletes". He has also presented at several local community outreach programs at NYC running shoe company sponsored events about Running Programs.

Devon joined the Marketing Staff of Professional Orthopedic and Sports Physical 3 years ago. Some of his duties include reaching out to many of the NYC doctors and staff and provide them with information about the company and their physical therapists specialties. During his tenure with the company he has attained certifications in Workplace Ergonomic Evaluations and Functional Capacity Evaluations.

Kim M. Ciprian, ATC: Marketing Coordinator

Kim currently works out of our Garden City facility as a Marketing Coordinator where she lends her experience as a NYS, NATA Certified Athletic Trainer marketing to the local community. Her responsibilities include internal and external marketing, report analysis, website maintenance, and event planning. Kim began her career with Professional Orthopedic and Sports Physical Therapy in 2001 as a certified athletic trainer in our Queens facility. A graduate of SUNY Cortland, Kim earned her degree in Athletic Training and Health Science. During her education, she completed internships with the Cornell University women's volleyball team and at HealthSouth in Phoenix Arizona where she had the opportunity to work with the Phoenix Suns and Phoenix Coyotes.

Erinn Bradley, MS, ATC: Marketing Coordinator, New York City Region

Erinn Bradley is a NATA Certified Athletic Trainer and Marketing Coordinator for Professional Orthopedic and Sports Physical Therapy. She has worked at the Greenwich Village/Chelsea location since 2005 and is now currently working at Professional's newest location on Wall Street. She received a Bachelor of Science in Sports Medicine and Athletic Training from Missouri State University in 2003 and went on to receive a Masters in Administration from St. Peter's College in 2005. During this time she worked as a Graduate Assistant Athletic Trainer for various Division I athletics including football, women's soccer, and softball. During her time at Professional she was also Head Athletic Trainer at Friends Seminary for 3 years covering all athletics in the middle and high school. She has also covered many athletic events in NYC high schools including football, basketball, volleyball, and soccer. She joined the Marketing Department in fall of 2010. As a member of the Marketing team her responsibilities include numerous external marketing efforts; public relations and community outreach, as well as internal marketing initiatives.

Lorrell Zegarelli, MEd, ATC, ACSM H/FS, Queens/Long Island Region

Lorrell is a NATABOC and NYS Certified Athletic Trainer, as well as an ACSM Certified Health and Fitness Specialist. She graduated from West Virginia University with a Bachelor Degree in Athletic Training, while interning with various NCAA division I sports teams. Originally from the Philadelphia, PA area she returned when she was awarded a graduate assistantship as a physician extender with Temple University Hospital Orthopedics and Sports Medicine Department. Lorrell graduated from Temple University with a Master Degree in Sports Administration and Recreation in 2002. She then moved to NY where she took a job as an outreach certified athletic trainer at St. Mary's High School through PRO-FIT (now Professional PT). Lorrell then left to pursue a collegiate position at Molloy College in Rockville Centre, NY. She was an assistant athletic trainer for various NCAA division II teams as well as an adjunct professor. After 3 years Lorrell then returned to Professional Orthopedic and Sports Physical Therapy and worked as a clinical athletic trainer in the Great Neck facility until 2010. Lorrell enjoys working with the physically active population, and enjoys seeing people return to their prior level of activity after rehabilitation. Her interests include rehab and strength and conditioning of women's sports, especially gymnastics; as well as educating people in the field of athletic training and sports medicine.

Lorrell joined the Marketing Department in the spring of 2010 as a Marketing Coordinator for Professional Physical Therapy and the Professional Athletic Performance Center. Her responsibilities include promoting the services Professional offers to various medical practices as well as local colleges and universities in addition to writing Professional Physical Therapy's quarterly newsletter.