Sir / madam
I was a patient at your Utopia Parkway location for 9 months. I was getting physiotherapy to treat a broken shoulder which my doctor said would be problematic for the rest of my life. Thanks to the great service I received at your establishment, I am feeling great and my injured arm may be better than my other one!
I just wanted to take this opportunity to express my gratitude for the excellent and very professional care I received. I was treated by Farrah and her incredible staff.