Interior of our physical therapy clinic in Boston, MA in the South End.

Professional Physical Therapy Clinic

Boston, MA – South End

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Contact Info

Phone: (617)-445-1177

Fax: (857) 233-9253


811 Massachusetts Ave
Boston, MA 02118

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Office Hours

Monday, Wednesday
7:00 am – 5:00 pm

Tuesday, Thursday
11:00 am – 8:00 pm

7:00 am – 11:00 am



Welcome to our South End Boston, MA Physical Therapy Clinic. Our patient-centric treatment philosophy focuses on providing exceptional and compassionate care to the entire person, not just their injury. Founded in 1998, Professional Physical Therapy is a leading provider of physical therapy and sports medicine services with clinic locations throughout New England. Contact our Physical Therapists in Boston, MA today to develop a customized pain treatment and rehabilitation plan.


About the Clinic

Professional Physical Therapy in Boston’s South End was acquired in 2017 and offers patients many different types of rehabilitation services to relieve pain. There are automatic doors to enter the lobby and a ramp to the clinic entrance for wheelchair accessibility.

The Boston South End Professional PT clinic was formerly known as ProEx Physical Therapy.


Parking and Directions

Professional Physical Therapy in Boston’s South End is located off of North Hampton Street, inside the Hampton Inn Hotel, across the street from the Boston Medical Center. Our entrance is at 811 Mass Avenue which can be accessed by calling the clinic and clinic staff will open the door. Other businesses nearby are the BU Dental School, R3vive Fitness and South End Fitness Center.

Clinic has easy access to bus routes #1, #8, #10, and #47.

Parking is available in the Crosstown Center Garage at 7 Melnea Cass Blvd. (entrance on N Hampton Street). Tickets are validated in clinic, free up to 2 hours.



Physical Therapy
Physical Therapy
Dry Needling
Dry Needling
Hip Specialist
Hip Specialist
Manual Therapies
Manual Therapies
Spine Specialist
Spine Specialist
TMJ Therapy
TMJ Therapy

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Hear From Our Patients

R R.
This has been my third experience with Professional Physical Therapy. It has been a great experience working with a wonderful staff. Not only do I feel better but I have learned a lot from each experience. The staff treated me like a close friend and they are great! 💯
Kyle D.
My experience at Professional Physical Therapy at the Mass Ave, Boston location was amazing. The whole group there would always radiate positivity, communicate with me and provide professional treatment. My personal physical therapist Emily was unbelievably knowledgeable about my situation and what... it would take to get my knee stronger. Emily was super friendly and I couldn’t imagine having anyone else! I also want to shout out the amazing staff there as well: Haley, John, Katelyn and the intern Josh! Great place, better people! I would give 6 out of 5 stars if I could!read more
Jason S.
As both a former employee and patient here, this place is the best. Haylie, Emily, Jon and Kaitlyn all help create a very welcoming environment, and are very good at working with your personal case to figure out the best plan of care. Can’t recommend it enough!
Roberto G.
I had a great experience at Professional Physical Therapy in the South End location. Every one there is really friendly and supportive. I sprained my ankle and they had me up and running in no time. Special shout out to Jiawen, she is a great physical therapist and I would highly recommend her.... They have good equipment, do a great job explaining everything surrounding your injury, and help you get better step by more
Linda B.
I honestly appreciate everyone that works in this clinic. The amazing work that Haylie and Jiawen did made me not only feel better about my injury but also about myself. They helped me feel better than I thought was possible. The friendliness and professionalism of Jon and Kaitlyn also brightened... up my day as they helped me with my exercised and with any issues with my insurance. All in all I would recommend this clinic to anyone who needs physical more
Efrain A.
I had a great experience my physical therapist.i was treatedwith kindness, respect, and my concerns were listened to. Everyone at the clinic was very friendly from the font desk support to the other patients. It's a very welcome environment. Most importantly, my back pain improved and I now have... strategies to use in the future. I would definitely go again ( I hope I don't have to) if I need more
Diane B.
Ooh mommy they are the BEST. THEY WILL WERE YOU OUT in the good way. I LOVE IT.
Ally L.
The staff here are the sweetest people. They have helped me recover from surgery. I always leave feeling more rejuvenated. They hear all my concerns and have helped my recovery go smoothly. Would definitely recommend it to anybody who has to go to PT. THEY ARE THE BEST!!
Angela B.
The staff here are so welcoming and really put my mind at ease while starting this process for the first time. I genuinely look forward to coming here. The physical therapists are extremely knowledgeable in the field and are able to explain my plan and exercises in a way that fits my learning... style. They actively listen and stick to my goals while keeping me motivated!read more
Andrea H.
PT is so excellent that I enjoy doing my exercises and the staff is so wonderful. I’ve been doing my exercises at home that I can do but it help me a lot but ever so often I’m in pain on the left side but like I said earlier the staff is extremely pleasant.
Evelyn E.
I love my PT treatments at Professional Physical Therapy. The staff is very professional and knowledgeable. After a few weeks of treatment my lower back tightness has improved by 75 percentJohn at their front desk is so polite and Hailey my PT is very detailed in her approach to treatments. Thank... you more
Christopher A.
Everyone who works here is absolutely amazing and the reason I am ready to get back to skiing within a year after my ACL surgery. I couldn’t be happier that I chose this location to do my physical therapy, they are the best. Thank you!!!
Denise B.
This is by far the best PT experience I've had. The staff are friendly and fun to be around, as well as very professional. Devin Mott is incredibly knowledgeable and has helped my foot to heal quickly. I enjoy going!
Claudia B.
Just want to thank everyone at professional physical therapy my experience has been one of the best 👌when I arrived I had very little mobility they gave me a work out plan that worked best for injury and along with the all the positive words that they gave all the clients day in and day... out it made it such a great 👍place for recovery I always lo to come for therapy and hate to leave. Haylie is definitely the greatest Devin has dance moves to get you warmed up and John has the ability to make sure your schedule is done for the upcoming weeksread more
Angela C.
I started PT because I had 2 separate tears in my meniscus that was causing me a lot of pain. If PT didn't help I was going to need surgery.When I started seeing Dr. Mott I could not run, could not do any lateral movements on the affected leg, could not squat without pain. The limit in range of... motion and activity was having a negative impact on my work performance as well as the quality of my personal life.A month in and I'm back to running and squatting low with ZERO PAIN! I am able to do my job, live my life, and get back to the gym without discomfort, and more importantly, there is no need for surgery!!!Not only is Dr Mott an absolute GENIUS and his treatment plan effective, everyone at Professional PT is so incredibly nice. Jon was always so patient with my questions about billing and insurance, Haylie and the interns and residents were always so supportive as I struggled through my exercises. I never felt self-conscious or inadequate. 10/10 would recommend!!!read more
Leona Ryguyroky F.
This place is so Amazing,they are so caring and patient. Even when your having a crying day, I will recommend professional therapy to anyone that need real therapy.Haylie your the best. Keep up the great work
Hayley is so great! They healed my shoulder and are just so welcoming. Definitely recommend.
Alexis J.
I love PPT! I started coming over the summer because of a back injury and I have improved so much! From experiencing horrible pain daily to being able to get back to my normal activities, has been amazing! I’m not 100% but I’m getting there! And it’s all because of the wonderful treatment, the... laughs, and the knowledge I’ve received! Thanks Haylie, Devin, John, and all the other PT students that help out, you all make me feel at home!read more
Paul L.
My second time with PPT for a different injury. Haylie and her team, Owen, John & Devin are knowledgeable, professional, and super friendly. I really enjoy of coming here. Wonderful experience and I definitely recommend this place.
Rodney C.
Hayley, Jason, John and Devin are all a great staff. i came in with back pain issues and found out that with proper exercise training that I could improve my condition. Also, Hayley helped me pinpoint how i should sit in terms of my posture to decrease the negative strains that were affecting my... back. Very convenient with appointment times and the music there is great too. I'm a little sad that my sessions are over but I was assured that if the problems come back, I'm always welcomed to call or visit again for more
Amit P.
I came into the South End back in July for multiple issues and the whole team was great throughout the entire process! The staff is very knowledgeable and engaging with patients. They really take the time to create an individualized plan that they are always reassessing. I truly could not have not... asked for better PT support through my recovery and would highly recommend the team! Shoutout to the whole team for all of their help!read more
Jane B.
I highly recommend this place! The staff Haylie, Devin & John are true professionals. I had PT for a torn rotator cuff both before & after surgery! The physical therapists were truly amazing. The exercises they had me do both there & at home helped me return to work sooner than I thought possible.... The lifestyle advice not only helped me to gain back my strength but help me to loose weight in the process. There are extra benifits too! Free parking! They also work around your schedule with very early or late appointments! If I ever need physical therapy again I know where to go Professional Physical Therapy in the South End!They are the best!read more
Arturo G.
People are very friendly and make you feel comfortable. Hailey it’s a very professional physical therapist. I really felt relief from my pains in the back and neck. I recommend the place.
lex L.
I had a fantastic experience coming here for physical therapy. I had been dealing with lower back pain and weakness/numbness in my left leg for the past year and nothing seemed to really help before physical therapy. After attending sessions for 2 months, the majority of the pain from my back had... gone and I've noticed strength returning to my left leg. The staff was extremely friendly and they were all very competent in their field. The exercises they had me do and lifestyle advice they gave really helped speed up my healing more
Theresa C.
Everyone here is very professional. You’re greeted with a smile and good conversation. Even the clients are very friendly.I was very happy they were able to help me eliminate my pains and teachers me techniques to stay pain free. They have after work hour’s which is perfect for who can’t get time... more
Theresa C.
Everyone here is very professional. They show great interest towards your needs .I love coming here. Come join them they have after work hours.
Kyle J.
They are great! They work you out for sure. Would do it again!
Jose M.
Ever since I've been coming here for physical therapy I have been feeling that I get a lot of support from the exercise and also from the physical therapist themselves coming to professional has been the best thing that I have done in a while
I’d highly suggest Professional Physical Therapy for anyone interested in physical therapy. Haley, and the rest of the staff, is super knowledgeable and helped me recover from a shoulder surgery right on time and pain free!
Kamilah R.
I went to PPT following an ankle surgery. Within 3 months of routinely visits to PPT, Mike and his awesome team was able to help restore strength and mobility to my ankle. UPDATE: 7 months post-op I am working out with no pain whatsoever! Thank you PPT for making my healing journey feel like a... breeze!read more
Jordan H.
Mike at Professional Physical Therapy was very helpful from start to finish in the healing process of my sprained ankle. He showed genuine care in my goals and I really appreciated it.
Axel S.
So helpful! Hailie and Mike are fantastic. They healed my shoulder back to 100%.Highly recommend this place.
John P.
I went to Professional Physical Therapy after my second shoulder surgery - the care they gave me and the employees themselves are both 5/5 stars. It was a very fast recovery for me due to the plan set in place by Michael and his team. I’ve been to a couple different physical therapists and this was... one of the best. I highly recommend PPT for anyone who needs efficient and effective physical therapy!read more
Jennie L
I can't speak highly enough of the team at Professional Physical Therapy clinic on Mass. Ave. My orthopedic physician recommended this clinic to help me recover from my rotator cuff injury. I was in considerable pain on the day of my first appointment and a little worried since I had never done... PT before. The folks at the clinic were amazing- highly informed, professional, kind and welcoming. I was lucky enough to have Mike provide PT for me and literally within a few days I felt so much better. After a little more than a month of PT I feel well on the way to complete recovery. Mike and his team are hands-on healers- really the best!read more
Jemma T.
I’ve had an amazing experience at Professional Physical Therapy. I tore my MCL from skiing and was in a lot of pain (had major swelling, was on crutches - very inhibiting). Here I am 8 weeks later and I’m walking, biking and have very minimal pain. Mike and his team were kind, caring and worked... with me to ensure I could reach my goals. I’m a very active person. They’ve helped to build my strength back in my leg and get back to active lifestyle. I’m not recovered 100%, which is expected, but I would not have recovered as quickly if it weren’t for them. Highly recommend!read more
Mariano R.
Highly recommended establishment!!! Staff is knowledgeable as well as informative. Very clean and sanitized. For all your aches and pains you can count on Professional Physical Therapy. Ask for Mike
Cortney K.
If you need physical therapy, this is the place to go! The staff is so friendly, personable, and knowledgeable, not to mention the great atmosphere and free parking. I felt comfortable and confident in my recovery from the minute I stepped in the door. I've mainly been working with Mike but I've... worked with Haylie as well and they're both amazing! They have helped me gain my strength and mobility back quicker than I could have ever imagined!read more
Brandon M.
Having never gone through physical therapy before, I didn't know what to expect. After my first week with Mike, I could tell that I had come to right place. They will work with you to help you reach your personalized goals. I wanted to get back into top shape, so once Mike thought I was ready, we... worked together to push me to my limits until I was ready to fly. They also provided me the tools I needed to continue making progress at home. Like Haylie so wisely said: "You get what you put into it." What you will get from the experienced team at the South End branch is excellence, passion, and more
Larry M.
I've received treatment for 2 injuries at Professional Physical Therapy. My first injury was treated by Steve V. and the second my Haylie F. Both are true masters of their craft. Without a doubt, they are dedicated professionals. I would highly recommend their PT services. The South End office... manager, Krystle, was very personable and helpful in rescheduling more
Aubreona M.
I was going through some complications with my MS and needed Physical Therapy and found Professional Physical Therapy which had really good reviews and was very convenient for me distance wise. I started 8/10 till 9/18 from the beginning Crystal and Liam was very nice and welcoming every time I... came in. Liam helped me a lot due to the server Spasms and weakness I was going through. I definitely feel like it helped lower the amount of spasms I was having which was like 15 a day in the beginning as of now after the therapy I’m having no more than 5 spasms a week . Liam definitely helped me build some strength back and as of now I’m still continuing the exercises Liam recommended for me to do at more
Shane L.
Had pretty bad neck pain from long days at the computer. Went in and worked with Liam who has really helped me both improve my neck issues and also teach me tools to keep my neck healthy even after PT is over. Very knowledgeable with a lot of creative solutions. I couldn't recommend highly... enough for people with work related neck more
Lilliam C.
I've been having physical therapy for many years for diferentes type of injuries throughout the years. But I have to say that this it has been one, if not the best experience that I had ever have with physical therapy so far!! This team is very professional, kind and friendly that I feel like a... friend and not just a patient. Liam thanks so much for your professionalism and support ❤. Cristal and Mery always nice to me and to everyone that comes to the clinic. You guys are the best team!! God bless you always!! 🙏❤ I met Nicole the manager and also she was very nice and friendly. 👍👍❤❤🙏🙏read more
Kait R.
Top notch experience. I spent a few weeks working with the ProPT group rehabbing a minor injury. It was my first PT experience, and I couldn't recommend it more highly. All staff are incredibly friendly, knowledgeable, and easy to work with. At the appointments, I always felt that my thoughts and... concerns were heard, making me an active participant in my recovery, and the staff really cares about getting to know you as a person. The appointments were actually pretty fun because everyone is so easygoing. I was set up with a simple and easy-to-follow home program that helped speed my recovery. Highly recommend this place!read more
Joseph E.
I fell due to an ice and snow slip and fall in January 2020 and I could barely get out of my bed. It was time for physical therapy because I had severe left arm and shoulder problems. I could barely lift my left arm but I began therapy with Liam and he worked me until I got back to my old range of... motion and much less pain. I am more than satisfied and the orthopedic specialist after my exam was even impressed with my success post more
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Tour Our Physical Therapy Clinic

Physical Therapist Staff

Haylie Farr, PT, DPT

Haylie Farr, PT, DPT

Clinical Director

Treating Since

  • July 2019


  • Doctoral Degree, Physical Therapy, SUNY Downstate Medical Center
  • Bachelor's Degree, Exercise Science, Syracuse University


  • MACI Certified
  • IOMT Level One


  • APTA

Clinical Interest

  • Physical Therapy
  • Work Conditioning
  • Orthopedic conditions
  • Manual Therapy
  • Dry Needling


I obtained my bachelors degree in Exercise Science from Syracuse University in 2016 followed by receiving my doctorate degree in physical therapy from SUNY Downstate Medical Center in 2019. I was originally introduced to physical therapy at an early age due to my participation in competitive athletics. I went on to cheer at the division 1 level for four years at Syracuse University, which further grew my interest in pursuing this career. During my time in graduate school, I had the opportunity to work at the Brooklyn Free Clinic, a clinic that provides free treatment to uninsured residents of the area allowing for further exposure to various populations and my growing love for this field. During 2020-2021, I completed a post professional year-long residency program in orthopedic manual therapy focused on Katlenborn-Evjenth OMT concept. I have now been working as a full time physical therapist in the South end - Boston Professional Physical Therapist clinic since 2019.

Emily McGrath, PT, DPT

Emily McGrath, PT, DPT

Physical Therapist 

Treating Since

  • March 2022


  • Doctoral Degree, Physical Therapy, Franklin Pierce University
  • Bachelor's Degree, Health Sciences, Franklin Pierce University


  • APTA

Clinical Interest

  • Physical Therapy


I attended Franklin Pierce University graduating in 2019 with a bachelors degree in health sciences and continued on to earn a doctoral
degree in physical therapy in 2022. After attending physical therapy for an injury as a kid, I decided to pursue the profession and with
numerous shadowing and clinical experiences, realized the impact that physical therapy can have on quality of life at any age or
functional level which drew me to the outpatient orthopedic setting. Throughout graduate school I was a high school field hockey
coach and had multiple players in PT for injuries which sparked my interest in return to sport training. I also had the opportunity to gain
experience in pelvic floor physical therapy during one of my clinical experiences obtaining a Level 1 Herman and Wallace certification.
I am currently participating in the Level 1 residency of the Institute of Orthopaedic Manual Therapy to continue expanding my clinical
skills and knowledge.

Contact our physical therapists today

We will work in an effective way to manage your pain during and after therapy.