I am writing to offer highly positive feedback about my recently concluded rehabilitation at your TriBeCa facility. I underwent a bilateral total knee replacement procedure, at Lenox Hill Hospital on February 9, 2012. My orthopedist referred me to Professional Orthopedic and Sport Physical Therapy. Your TriBeCa location proved very convenient, and it was there that I was fortunate to work directly with Jacob Jansen, very ably assisted by Maggie, Nicole, Natalia, Camilla and others. His, and their knowledge, professionalism, care, encouragement and generosity really made all the difference in my recovery.
I had 26 sessions over a 3-month period beginning in early March, 2012, which left me much more fit and well prepared to continue progressing on my own. I had long been an ardent tennis player, but due to ever increasing joint pain I had not been able to play at all for the past 8 years. Now at the 5-month post-operative point, I have begun playing again taking it very slowly at first, with no ill effects whatsoever. Count me as a very satisfied customer.
Also, I do not want to close without saying how very consistently kind and helpful the office and administrative staff was. They and all the clinical staff with whom I had contact with represented your organization well and effectively. I have already recommended Professional PT to two prospective clients and will continue to do so.